We want you to be happy with your SurvivalStrap Gear. So if something isn't right, please let us know. We gladly accept returns of unwashed, unworn or defective merchandise. We'll send you another color, a new size or an entirely different style. If you'd rather have a refund, we'll take care of that, too.

To return or exchange merchandise please follow the instructions given below:

For Returns:

With your original invoice or receipt, and return/exchange form completed, send your gear back to us via regular mail to the address listed below. Please allow 1 billing cycle from the day you return your package for your account to be credited.

For Exchanges:

With your original invoice or receipt, and return/exchange form completed, send the box back to us via Regular mail to the address listed below. We will process your return and get your new gear out to you. We will contact you if there are any additional related charges to the new items ordered.

All returns and exchanges must be shipped to:

SurvivalStraps 

Attn: Returns/Exchanges

1502 Roberts Drive
Jacksonville Beach, Fl  32250

Download the PDF product return / exchange form now.

Please be sure to include a contact name and phone number in case there is a question regarding your exchange or return.